Terms of service

CRESIDA – Terms & Policies

Effective Date: 18 April, 2025

Welcome to Cresida, a premium home linen brand by Indian Carpet Merchant (“Company,” “we,” “our,” “us”). By using our website www.cresida.in, purchasing our products, or interacting with our Services, you agree to these Terms, our Privacy Policy, and all related policies outlined below. Please read them carefully.


1. Terms & Conditions

Eligibility & Use

  • You must be 18 years or older to use this Website or place an order.
  • You agree to provide accurate and complete information at checkout/registration and are responsible for all activity under your account.
  • You must not use our Website for unlawful, fraudulent, or unauthorized purposes.

Product Information

  • We make every effort to display our products (including colors, sizes, and details) as accurately as possible. Slight variations may occur due to screen settings or photography.
  • Product availability is subject to stock. We may discontinue or cancel orders if items become unavailable.

Pricing & Payment

  • All prices are in Indian Rupees (₹) and inclusive of GST (unless otherwise specified).
  • Payments are securely processed through trusted third-party payment gateways.
  • By placing an order, you authorize us (or our partners) to process your payment.

Intellectual Property

  • All content on this Website—including images, text, designs, and logos—belongs exclusively to Cresida.
  • You may not copy, distribute, or use our content without prior written consent.

Third-Party Links

Our Website may link to third-party websites. We are not responsible for their policies, content, or practices.

Limitation of Liability

  • Use of our Website is at your sole risk.
  • We are not liable for damages caused by interruptions, errors, or unauthorized access.
  • To the maximum extent permitted by law, our liability is limited to the amount paid by you for the product in question.

Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control (natural disasters, strikes, lockdowns, technical failures, etc.).

Governing Law

These Terms are governed by Indian law. All disputes fall under the exclusive jurisdiction of the courts of Agra, Uttar Pradesh.

Contact Us

Mail: linenlove@cresida.in
Address: 604, Prabhu Nagar Heights, Jaipur House, Agra – 282010


2. Privacy Policy

At Cresida, your privacy is our priority.

Information We Collect

Personal Data: Name, email, phone number, billing & shipping address, payment details.
Non-Personal Data: Browser type, device details, IP address, pages visited, session data.

How We Use Your Information

  • Process & deliver your orders
  • Send order updates and confirmations
  • Improve our Website and Services
  • Provide customer support
  • Send marketing offers (only if you opt-in)
  • Comply with legal obligations

Sharing Your Information

We do not sell your data. We may share with:

  • Payment gateways & shipping partners
  • Marketing & analytics providers (Google, Meta, etc.)
  • Authorities if required by law

Cookies & Tracking

We use cookies to enhance your browsing, track site performance, and serve personalized ads. You may disable cookies in your browser.

Data Security

We follow industry-standard safeguards to protect your information. However, no system is 100% secure—please shop responsibly.

Your Rights

You may:

  • Access, update, or delete your personal data
  • Opt-out of marketing emails
  • Request data portability (where applicable)
    Contact us at linenlove@cresida.in for requests.